Privacy Policy

ARTICLE 1 – Introduction

This Privacy Policy is intended to inform users of the website www.floslearning.com about how FLOS LEARNING collects, uses, protects, and shares their personal data. We are committed to respecting the confidentiality of your personal information in compliance with the General Data Protection Regulation (GDPR) in Europe, the California Consumer Privacy Act (CCPA) for users in California, and other applicable local and international legislation.

Your privacy is a priority for us, and this policy explains how we process your personal data to ensure its security and confidentiality.

ARTICLE 2 – Identity of the data controller

The controller of personal data processing is:
FLOS LEARNING
Legal status: LLC
Address: 30 N Gould St Ste R Sheridan, WY 82801, United States
Contact email: contact@floslearning.com

ARTICLE 3 – Personal data collected

We collect the following data to provide our services and improve the user experience:

• Identification data: first name, last name, date of birth, postal address, email address, phone number.
  
• Connection data: IP address, browsing data.

• School data: grade level, school attended, report cards (as part of registrations or assessments).

• Parental data: contact details of legal guardians.

We undertake to collect only the data strictly necessary for the purpose of the processing, in accordance with the principles of the GDPR.

ARTICLE 4 – Purposes of collection

Your personal data is collected for the following purposes:

• Managing registrations and user accounts.

• Educational organisation and academic monitoring of students.

• Communicating information relating to training programmes.

• Responding to contact or information requests.

• Administrative, legal, and accounting management.

• Improving the website and the services offered.

• Complying with legal obligations applicable to our activity.

We undertake to collect only the necessary data and to use it only for these purposes.

ARTICLE 5 – Legal basis for processing

The processing we carry out is based on the following legal bases:

• Performance of a contract (for example: registration for a training programme or a service).

• Consent (for example: subscribing to a newsletter).

• Legal obligation (for example: retention of certain administrative documents).

Legitimate interest (for example: improving the quality of our services or the user experience).

ARTICLE 6 – Data retention period

Your personal data is retained only for the period strictly necessary for the purposes pursued:

After these periods, the data will either be deleted or securely archived.

ARTICLE 7 – Data recipients

The data collected is intended exclusively for FLOS LEARNING and its internal departments. However, certain data may be shared with:

• Technical service providers: hosting provider, web agency.

• Educational service providers: learning platforms, assessment tools.

• Administrative or judicial authorities, in the event of a legal request.

All our service providers are subject to a strict obligation of confidentiality and security.

ARTICLE 8 – Data security

We implement all appropriate technical and organisational measures to ensure the security and confidentiality of your data. This includes, but is not limited to:

• Secure hosting (SSL certificates, regular backups).
• Strict access management (strong authentication).
• Raising awareness among internal teams about data protection.
• Anonymisation or pseudonymisation of sensitive data, where necessary.

ARTICLE 9 – Users’ rights

In accordance with applicable legislation (including the GDPR and CCPA), you have the following rights regarding your personal data:

• Right of access: obtain access to the data concerning you.

• Right to rectification: request the correction of inaccurate data.

• Right to erasure (“right to be forgotten”).

• Right to object: refuse the use of your data.

• Right to restriction of processing.

• Right to data portability: retrieve your data in a structured format.

• Right to withdraw your consent at any time for processing based on consent.

To exercise your rights, contact us at: contact@floslearning.com.

ARTICLE 10 – Cookies

Our website uses cookies in order to:

• Ensure the website functions properly.

• Analyse traffic and usage.

• Personalise your user experience.

You may configure your cookie preferences at any time via our cookie manager or by adjusting your browser settings. For more information, please see our Cookie Policy.

ARTICLE 11 – Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time, in particular to reflect legislative or regulatory developments. In the event of a material change, you will be informed by any appropriate means.

We invite you to consult this page regularly to review any updates.