{"id":100668,"date":"2025-04-01T08:55:46","date_gmt":"2025-04-01T06:55:46","guid":{"rendered":"https:\/\/floslearning.com\/terms-and-conditions\/"},"modified":"2026-02-24T15:58:48","modified_gmt":"2026-02-24T14:58:48","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/floslearning.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; inner_shadow=&#8221;on&#8221; admin_label=&#8221;Landing Hero&#8221; _builder_version=&#8221;4.27.4&#8243; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;gcid-3bd23fd9-b302-4177-9709-9669bcb3a16a 0%|gcid-3bd23fd9-b302-4177-9709-9669bcb3a16a 100%&#8221; background_enable_image=&#8221;off&#8221; background_blend=&#8221;overlay&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;2%&#8221; da_disable_devices=&#8221;off|off|off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-3bd23fd9-b302-4177-9709-9669bcb3a16a%22:%91%22background_color%22,%22background_color_gradient_stops%22%93}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; custom_margin=&#8221;||-12px||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; custom_width_px=&#8221;1280px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; header_font=&#8221;|on|||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;40px&#8221; header_line_height=&#8221;1.3em&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;|||&#8221; header_font_size_tablet=&#8221;35px&#8221; header_font_size_phone=&#8221;30px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22link_text_color%22,%22link_text_color%22,%22link_text_color%22%93,%22gcid-heading-color%22:%91%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22,%22quote_border_color%22%93}&#8221;]<\/p>\n<h1>Terms and Conditions<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font|&#8211;et_global_body_font_weight|on||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22link_text_color%22,%22link_text_color%22%93,%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93}&#8221;]<\/p>\n<p><b>Last updated: 2025-04-29<\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 1 \u2013 Purpose and Scope<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">The company  <\/span><b>FLOS LEARNING PARTNER<\/b><span style=\"font-weight: 400;\">  (hereinafter referred to as &#8220;<\/span><b>FLOS LEARNING<\/b><span style=\"font-weight: 400;\">&#8221; or &#8220;<\/span><b>the Company<\/b><span style=\"font-weight: 400;\">&#8220;) operates a  <\/span><b>digital platform<\/b><span style=\"font-weight: 400;\">  (hereinafter &#8220;the Platform&#8221;), accessible from the website<\/span><a href=\"https:\/\/www.floslearning.com\/\"> <span style=\"font-weight: 400;\">https:\/\/www.floslearning.com\/<\/span><\/a><span style=\"font-weight: 400;\">  (hereinafter &#8220;the Site&#8221;), through which it offers  <\/span><b>digital educational services<\/b><span style=\"font-weight: 400;\">, including in particular  <\/span><b>online courses<\/b><span style=\"font-weight: 400;\">  and  <\/span><b>academic support modules<\/b><span style=\"font-weight: 400;\">  for students in  <\/span><b>primary and secondary education (middle and high school)<\/b><span style=\"font-weight: 400;\">, hereinafter the &#8220;<\/span><b>Services<\/b><span style=\"font-weight: 400;\">&#8220;.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Services are intended for <\/span><b>non-professional end users<\/b><span style=\"font-weight: 400;\">, acting as <\/span><b>consumers<\/b><span style=\"font-weight: 400;\"> within the meaning of the regulations applicable in their country of residence (hereinafter the &#8220;<\/span><b>Client<\/b><span style=\"font-weight: 400;\">&#8221; or the &#8220;<\/span><b>Consumer<\/b><span style=\"font-weight: 400;\">&#8220;).<\/span><span style=\"font-weight: 400;\"><br \/><\/span> <span style=\"font-weight: 400;\"> FLOS LEARNING PARTNER and the Consumer are hereinafter referred to together or individually as the &#8220;<\/span><b>Party<\/b><span style=\"font-weight: 400;\">&#8221; or the &#8220;<\/span><b>Parties<\/b><span style=\"font-weight: 400;\">&#8220;.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These <\/span><b>General Terms and Conditions of Sale and Use<\/b><span style=\"font-weight: 400;\"> (hereinafter the &#8220;<\/span><b>General Terms<\/b><span style=\"font-weight: 400;\">&#8220;) define the contractual terms and conditions applicable to the access and use of the Site and the Platform, as well as the provision of Services to Consumers, <\/span><b>regardless of their nationality, place of residence, or the country from which they access the Site<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The General Terms express the entire agreement between the Parties and <\/span><b>prevail over any prior communication, whether written or oral<\/b><span style=\"font-weight: 400;\">, having the same purpose, including any other conditions, particularly those that may appear in third-party distribution channels or on other platforms.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They are accessible at any time via a hypertext link located at the bottom of the Site and Platform pages, and can be printed or saved by the User.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These General Terms may be <\/span><b>supplemented or modified<\/b><span style=\"font-weight: 400;\">, where applicable, by <\/span><b>special conditions<\/b><span style=\"font-weight: 400;\"> applicable to certain Services (special offers, subscriptions, personalized programs, etc.), which form an integral part of the contractual agreement and prevail over these terms in the event of a contradiction.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 2 &#8211; Platform Operator<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">This website <a href=\"http:\/\/www.floslearning.com\">www.floslearning.com<\/a> is operated by <\/span><b>FLOS LEARNING PARTNER<\/b><span style=\"font-weight: 400;\">,<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Legal form: LLC<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Registered in the Sheridan Wyoming RCS <\/span><span style=\"font-weight: 400;\">under number 2025<a href=\"https:\/\/www.bizapedia.com\/pro-search.aspx\" target=\"_blank\" rel=\"noopener\">&#8211;<\/a>001627676<\/span><span style=\"font-weight: 400;\">, with its registered office located at 30 N Gould St Ste Sheridan, WY 82801<\/span><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">FLOS LEARNING manages the website and the presentation of its educational services.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">  Courses and educational content are provided via an external online learning platform, access to which is reserved for registered users.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">  FLOS LEARNING remains responsible for the educational content offered, but the technical hosting of the platform is provided by a third-party provider.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">FLOS LEARNING can be contacted at the following coordinates:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Via WhatsApp at +33 7 44 93 60 16. Customer service is available in French and English from Monday to Friday from 8:00 AM to 12:00 PM and from 1:00 PM to 6:00 PM (French time). <\/span><\/li>\n<li><span style=\"font-weight: 400;\">By email: contact@floslearning.com<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 3 \u2013 Access to the Platform and Acceptance of the General Terms<\/b><\/h5>\n<p><b>3.1 Access to the Platform<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Access to the Platform is open to any <\/span><b>natural person<\/b><span style=\"font-weight: 400;\"> with the legal capacity required to contract under the <\/span><b>legislation of their country of residence<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As such, access is reserved for:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">either <\/span><b>persons at least 18 years of age<\/b><span style=\"font-weight: 400;\">, or who have reached the <\/span><b>legal age of majority<\/b><span style=\"font-weight: 400;\"> applicable in their jurisdiction, and who have <\/span><b>full legal capacity<\/b><span style=\"font-weight: 400;\"> to enter into a contract under these General Terms.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> In this case, the User agrees to provide accurate information for identification purposes.<\/span>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">or <\/span><b>minors<\/b><span style=\"font-weight: 400;\">, provided they have obtained the <\/span><b>prior authorization of their legal representative<\/b><span style=\"font-weight: 400;\"> (parent, guardian, or competent authority).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> The legal representative will be <\/span><b>fully responsible for the use<\/b><span style=\"font-weight: 400;\"> of the Platform by the minor, as well as for compliance with these General Terms.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Acceptance of these General Terms is an essential prerequisite for accessing and using all or part of the Services offered via the Platform.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>3.2 Platform and Services Reserved for Individuals<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Platform and Services offered by <\/span><b>FLOS LEARNING<\/b><span style=\"font-weight: 400;\"> are exclusively intended for <\/span><b>private, personal, and non-professional<\/b><span style=\"font-weight: 400;\"> use.<\/span><span style=\"font-weight: 400;\"><br \/><\/span> <span style=\"font-weight: 400;\"> They are designed for <\/span><b>individuals<\/b><span style=\"font-weight: 400;\">, particularly <\/span><b>students<\/b><span style=\"font-weight: 400;\">, their <\/span><b>parents<\/b><span style=\"font-weight: 400;\">, or legal representatives, wishing to access <\/span><b>educational programs<\/b><span style=\"font-weight: 400;\">, <\/span><b>supplementary educational resources<\/b><span style=\"font-weight: 400;\">, or <\/span><b>academic support services<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The use of the Services is <\/span><b>strictly prohibited for schools, training organizations, education professionals, or companies<\/b><span style=\"font-weight: 400;\">, unless prior, express, and written authorization is granted by FLOS LEARNING. Any use in violation of this restriction may result in <\/span><b>immediate termination of access<\/b><span style=\"font-weight: 400;\"> and, where applicable, <\/span><b>legal action<\/b><span style=\"font-weight: 400;\"> for breach of contract and intellectual property infringement.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>3.3 Acceptance of the General Terms<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Acceptance of these <\/span><b>General Terms<\/b><span style=\"font-weight: 400;\"> constitutes a <\/span><b>mandatory prerequisite for any registration<\/b><span style=\"font-weight: 400;\"> and for any access to the Services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This acceptance is formalized by a <\/span><b>checkbox<\/b><span style=\"font-weight: 400;\"> during the online registration process, preceded by the explicit statement:<\/span><span style=\"font-weight: 400;\"><br \/><\/span> <i><span style=\"font-weight: 400;\">&#8220;I acknowledge that I have read and accepted the General Terms and Conditions of Sale and Use&#8221;.<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">This action constitutes <\/span><b>full, complete, informed, and unreserved contractual acceptance<\/b><span style=\"font-weight: 400;\">, within the meaning of international electronic contract law (EU Directive 2000\/31\/EC, UETA &#8211; Uniform Electronic Transactions Act in the United States, etc.).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Any registration made <\/span><b>conditionally, with reservations, or in an incomplete manner<\/b><span style=\"font-weight: 400;\"> will be considered <\/span><b>null and void<\/b><span style=\"font-weight: 400;\">, without the possibility of accessing the Services.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>3.4 Acceptance through Navigation<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Any person accessing or browsing the Site is deemed to have <\/span><b>read these General Terms<\/b><span style=\"font-weight: 400;\"> and to <\/span><b>accept them without reservation<\/b><span style=\"font-weight: 400;\">, even if they do not complete a full registration.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a User does not agree to be contractually bound by these General Terms, <\/span><b>they must not access the Site or use the Services offered therein<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This rule applies uniformly, <\/span><b>regardless of the User&#8217;s geographic location<\/b><span style=\"font-weight: 400;\"> and independent of their national legal system.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>3.5 Access Reserved for the FLOS LEARNING Community<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Access to the Platform is <\/span><b>strictly reserved for duly identified members of the FLOS LEARNING educational community<\/b><span style=\"font-weight: 400;\">, namely:<\/span><\/p>\n<ul>\n<li><b>Parents<\/b><span style=\"font-weight: 400;\">, acting as legal representatives of the registered Students,<\/span><\/li>\n<li><b>Students<\/b><span style=\"font-weight: 400;\">, children or adolescents benefiting from the educational Services offered,<\/span><\/li>\n<li><b>Teachers<\/b><span style=\"font-weight: 400;\">, affiliated professionals, mandated or contractually bound to FLOS LEARNING to provide courses within a supervised relationship.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<h3> <\/h3>\n<p><b>3.6 Access Restrictions<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Platform is <\/span><b>not open to the general public<\/b><span style=\"font-weight: 400;\">, nor to teachers or trainers <\/span><b>not mandated<\/b><span style=\"font-weight: 400;\"> by FLOS LEARNING.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Any attempt to access or use the Platform by a person or entity outside this community, without explicit authorization, may result in <\/span><b>immediate suspension or deletion of the account<\/b><span style=\"font-weight: 400;\">, without notice, and where applicable, <\/span><b>prosecution for fraudulent access<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h3> <\/h3>\n<p><b>3.7 Registration and Access Procedures<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Access to the Services is <\/span><b>subject to manual validation<\/b><span style=\"font-weight: 400;\"> of the registration by the FLOS LEARNING team.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> The User becomes a &#8220;<\/span><b>Registered User<\/b><span style=\"font-weight: 400;\">&#8221; (hereinafter &#8220;the User&#8221;) only after explicit confirmation of their admission to the Platform.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">No <\/span><b>free registration<\/b><span style=\"font-weight: 400;\">, <\/span><b>self-subscription<\/b><span style=\"font-weight: 400;\">, or temporary access is authorized outside of this strictly defined framework.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Any automated access, circumvention of validation mechanisms, or fictitious registration is formally prohibited.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>3.8 Registration Procedures on the Platform<\/b><\/p>\n<p><span style=\"font-weight: 400;\">To access the Services, the User must:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>complete the registration form<\/b><span style=\"font-weight: 400;\"> accessible via the FLOS LEARNING Site,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">be subject to <\/span><b>express validation of their file<\/b><span style=\"font-weight: 400;\"> by the FLOS LEARNING team, following an eligibility verification process.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Validated registration automatically leads to the <\/span><b>creation of a secure personal account<\/b><span style=\"font-weight: 400;\"> (hereinafter the &#8220;<\/span><b>Account<\/b><span style=\"font-weight: 400;\">&#8220;), allowing the User to access a dedicated <\/span><b>Personal Space<\/b><span style=\"font-weight: 400;\">. This space provides access to the Services in digital form, under the conditions provided by these General Terms.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The User agrees to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">provide <\/span><b>accurate, complete, up-to-date, and verifiable personal information<\/b><span style=\"font-weight: 400;\">,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">update it in real-time via their Personal Space in the event of any changes.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The information provided during registration is deemed to be authentic between the Parties. It constitutes <\/span><b>proof of the digital identity<\/b><span style=\"font-weight: 400;\"> of the User and serves as a contractual commitment from the moment the file is validated.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u26a0\ufe0f <\/span><b>No access via third-party platforms, social networks, aggregators, or external connection systems is authorized<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Access to the Platform is <\/span><b>strictly personal, non-transferable, and reserved for Users duly registered and validated<\/b><span style=\"font-weight: 400;\"> by FLOS LEARNING.<\/span><\/p>\n<h3> <\/h3>\n<p><b>3.9 Security and Personal Use of the Account<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The User can access their Personal Space at any time by entering their <\/span><b>personal login credentials<\/b><span style=\"font-weight: 400;\"> (username and password).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The User agrees to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>use their Account personally<\/b><span style=\"font-weight: 400;\">,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>not share their credentials<\/b><span style=\"font-weight: 400;\">, nor allow a third party to access the Services in their name or on their behalf.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">They are <\/span><b>fully responsible for the confidentiality<\/b><span style=\"font-weight: 400;\"> of their credentials and for any use made of them, even without their knowledge.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of fraudulent or suspected access, the User agrees to <\/span><b>immediately inform FLOS LEARNING<\/b><span style=\"font-weight: 400;\"> via the contact details mentioned in Article 2. The company then reserves the right to <\/span><b>take all necessary security measures<\/b><span style=\"font-weight: 400;\">, including the <\/span><b>temporary or permanent suspension<\/b><span style=\"font-weight: 400;\"> of the Account, without prejudice to any potential legal action.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h5><b>ARTICLE 4 \u2013 Description of Services<\/b><\/h5>\n<p><b>FLOS LEARNING<\/b><span style=\"font-weight: 400;\"> offers, through its Platform accessible at <\/span><a href=\"https:\/\/www.floslearning.com\"> <span style=\"font-weight: 400;\">www.floslearning.com<\/span><\/a><span style=\"font-weight: 400;\">, a <\/span><b>comprehensive range of digital educational services<\/b><span style=\"font-weight: 400;\"> for students from 1st Grade to 12th Grade<\/span><span style=\"font-weight: 400;\">, regardless of their country of residence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These Services are designed, developed, and supervised by <\/span><b>qualified teachers<\/b><span style=\"font-weight: 400;\">, selected for their pedagogical skills and their knowledge of national and international educational programs.<\/span><\/p>\n<h4> <\/h4>\n<p><b>4.1 Types of Services Offered<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Services offered by FLOS LEARNING include in particular:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"> <\/span><b>online courses structured<\/b><span style=\"font-weight: 400;\"> into progressive modules,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"> <\/span><b>personalized academic support sessions<\/b><span style=\"font-weight: 400;\">, live or recorded,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"> <\/span><b>digital educational resources<\/b><span style=\"font-weight: 400;\"> (worksheets, exercises, videos, interactive quizzes, etc.),<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"> <\/span><b>individualized learning paths<\/b><span style=\"font-weight: 400;\">, designed based on the student&#8217;s profile, level, and objectives,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"> <\/span><b>continuous monitoring and assessment tools<\/b><span style=\"font-weight: 400;\">, accessible from the Personal Space,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"> <\/span><b>secure forums or collaborative spaces<\/b><span style=\"font-weight: 400;\">, allowing exchanges between students, teachers, and parents.<\/span><\/li>\n<\/ul>\n<h4> <\/h4>\n<p><b>4.2 Teaching Methods<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The services are delivered via digital tools compatible with a wide range of devices (computers, tablets, smartphones), in a <\/span><b>secure<\/b><span style=\"font-weight: 400;\">, <\/span><b>ergonomic<\/b><span style=\"font-weight: 400;\"> environment that complies with international standards for accessibility and data privacy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The teaching can be:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>asynchronous<\/b><span style=\"font-weight: 400;\">, via access to educational content on demand,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>synchronous<\/b><span style=\"font-weight: 400;\">, in the form of virtual classes, online workshops, or scheduled educational appointments.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">FLOS LEARNING agrees to guarantee:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the <\/span><b>pedagogical quality<\/b><span style=\"font-weight: 400;\"> of the content,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the <\/span><b>relevance of the materials<\/b><span style=\"font-weight: 400;\"> with regard to the targeted programs,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"> <\/span><b>active supervision<\/b><span style=\"font-weight: 400;\"> by education professionals.<\/span><\/li>\n<\/ul>\n<h4> <\/h4>\n<p><b>4.4 Scalability of the Offer<\/b><\/p>\n<p><span style=\"font-weight: 400;\">FLOS LEARNING reserves the right to <\/span><b>evolve, enrich, or modify<\/b><span style=\"font-weight: 400;\"> its Services at any time, in order to better meet the educational needs of users or to adapt to regulatory, technological, and educational developments.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These modifications will be brought to the attention of Users by any useful means (notification on the Platform, email, etc.).<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 5 \u2013 Parent and Student Accounts<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">As part of the use of the FLOS LEARNING Platform, each User is assigned a <\/span><b>distinct personal account<\/b><span style=\"font-weight: 400;\">, depending on their status. This distinction aims to guarantee access security, personalization of educational services, and compliance with international standards regarding the protection of minors&#8217; data (notably GDPR, COPPA \u2013 Children&#8217;s Online Privacy Protection Act \u2013 and international equivalents).<\/span><\/p>\n<h4> <\/h4>\n<p><b>5.1 The Parent Account<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><b>Parent Account<\/b><span style=\"font-weight: 400;\"> is reserved for <\/span><b>legal representatives of minor students<\/b><span style=\"font-weight: 400;\">. It allows, in particular:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to consult the <\/span><b>student&#8217;s educational progress<\/b><span style=\"font-weight: 400;\">,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to access <\/span><b>administrative information<\/b><span style=\"font-weight: 400;\"> (registrations, invoices, contractual documents),<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to receive <\/span><b>official communications<\/b><span style=\"font-weight: 400;\"> from FLOS LEARNING (monitoring, educational notifications, legal updates),<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to exercise <\/span><b>parental rights<\/b><span style=\"font-weight: 400;\"> related to the management of the Student Account (modification, withdrawal, opposition, supervision of connection time, etc.).<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The Parent Account does not provide access to the <\/span><b>interactive educational content<\/b><span style=\"font-weight: 400;\"> intended for the student, but constitutes the main interface for <\/span><b>family monitoring and management<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h4> <\/h4>\n<p><b>5.2 The Student Account<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The <\/span><b>Student Account<\/b><span style=\"font-weight: 400;\"> is personally assigned to each registered student, regardless of their age or level. It allows:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">access to <\/span><b>online courses, exercises, assessments, and educational content<\/b><span style=\"font-weight: 400;\"> adapted to their profile,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">participation in <\/span><b>virtual classes<\/b><span style=\"font-weight: 400;\">, forums, or collaborative activities,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">tracking of their <\/span><b>results, badges, or individualized paths<\/b><span style=\"font-weight: 400;\"> within a secure framework.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Each Student Account is <\/span><b>strictly individual<\/b><span style=\"font-weight: 400;\"> and has its <\/span><b>own login credentials<\/b><span style=\"font-weight: 400;\">, distinct from those of the Parent Account.<\/span><\/p>\n<h4> <\/h4>\n<p><b>5.3 Confidentiality and Use of Accounts<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Access to the Services is strictly personal<\/b><span style=\"font-weight: 400;\">: login credentials (email address, password, or access code) must not be shared, transferred, or used by a third party.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The student and the parent <\/span><b>must log in via their respective accounts<\/b><span style=\"font-weight: 400;\">. Any cross-use or impersonal use constitutes a violation of these General Terms.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">FLOS LEARNING reserves the right to <b>temporarily or permanently suspend access<\/b><span> to any account in the event of fraudulent or non-compliant use.<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 6 \u2013 Financial Conditions<\/b><\/h5>\n<p><b>6.1 Price of Services<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The Services offered by FLOS LEARNING are invoiced according to the <\/span><b>rates in effect<\/b><span style=\"font-weight: 400;\"> at the time of subscription, as displayed on the Platform or communicated contractually.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Prices are expressed:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">in <\/span><b>euros (\u20ac)<\/b><span style=\"font-weight: 400;\"> for clients residing in Europe,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">or in <\/span><b>US dollars (USD $)<\/b><span style=\"font-weight: 400;\"> for clients located in the United States and relevant areas,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">or in any other applicable currency, depending on the User&#8217;s geographic location and available payment options.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The prices indicated are <\/span><b>inclusive of all taxes (TTC)<\/b><span style=\"font-weight: 400;\"> where VAT or a local tax applies, in accordance with the tax legislation of the Consumer&#8217;s country of residence or the location of the digital service.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> FLOS LEARNING reserves the right to modify its prices at any time, subject to prior notification to registered Users. Price changes do not apply retroactively.<\/span><\/p>\n<h4> <\/h4>\n<p><b>6.2 Payment Methods<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Payment for the Services is made:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>by credit card<\/b><span style=\"font-weight: 400;\">, via a secure payment gateway,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">or via any other means offered on the Platform (e.g., SEPA transfer, Apple Pay, etc.).<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Payments are <\/span><b>secure and encrypted<\/b><span style=\"font-weight: 400;\"> in accordance with international PCI-DSS standards. No card numbers are stored by FLOS LEARNING.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"> Access to the Services is <\/span><b>contingent upon effective validation of payment<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of payment failure, rejection, or non-payment, FLOS LEARNING reserves the right:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to <\/span><b>suspend access<\/b><span style=\"font-weight: 400;\"> to the relevant Services,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to follow up with the User,<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">and, where applicable, to initiate a <b style=\"color: #333333; font-size: 16px;\">collection procedure<\/b><span style=\"font-weight: 400;\">, including via mandated third parties.<\/span><\/li>\n<\/ul>\n<h4> <\/h4>\n<p><b>6.3 Invoicing<\/b><\/p>\n<p><span style=\"font-weight: 400;\">An <\/span><b>electronic invoice<\/b><span style=\"font-weight: 400;\"> is generated for each payment and made available in the User&#8217;s Personal Space. This invoice mentions:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">details of the subscribed Service,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the price including tax,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the currency,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">any applicable taxes,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the transaction date and the payment method used.<\/span><\/li>\n<\/ul>\n<h4> <\/h4>\n<p><b>6.4 Promotional Offers and Free Trials<\/b><\/p>\n<p><span style=\"font-weight: 400;\">FLOS LEARNING may occasionally offer:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"> <\/span><b>free trials<\/b><span style=\"font-weight: 400;\">, limited in time or to basic features,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"> <\/span><b>promotional codes<\/b><span style=\"font-weight: 400;\"> or discounts subject to specific conditions.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">These offers do not entitle the user to any refund or conversion into cash and cannot be combined, unless otherwise stated.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>6.5. Delays and Payment Incidents<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The User is informed and expressly accepts that any <\/span><b>payment delay<\/b><span style=\"font-weight: 400;\"> of part or all of a sum due on its due date will automatically result, without prejudice to the provisions of Article 10 and without prior formal notice, in the following consequences:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Acceleration of payment<\/b><span style=\"font-weight: 400;\">: All sums due will become immediately payable, whether they relate to subscriptions or one-off services.<\/span>\n<p>&nbsp;<\/p>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Suspension of Services<\/b><span style=\"font-weight: 400;\">: Current Services will be <\/span><b>immediately suspended<\/b><span style=\"font-weight: 400;\"> until the User has paid all sums due. This suspension may include, without limitation, access to courses, educational resources, forums, and any other Service provided by FLOS LEARNING.<\/span>\n<p>&nbsp;<\/p>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Collection fees<\/b><span style=\"font-weight: 400;\">: FLOS LEARNING reserves the right to apply <\/span><b>collection fees<\/b><span style=\"font-weight: 400;\">, within the limits authorized by applicable law, in the event of prolonged non-payment. These fees will be displayed on the Platform and will be subject to prior notification.<\/span>\n<p>&nbsp;<\/p>\n<\/li>\n<\/ol>\n<p><b>Payment reminder<\/b><span style=\"font-weight: 400;\">: In the event of non-payment, FLOS LEARNING will send reminders by email, SMS, or any other available electronic communication means. If no action is taken by the User within the deadlines, the suspension may be extended and result in additional fees.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\n<h5> <\/h5>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 7 \u2013 Anti-Fraud Measures<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">FLOS LEARNING reserves the right to <\/span><b>suspend any suspicious transaction<\/b><span style=\"font-weight: 400;\"> or cancel access to a Service in the event of:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">suspicion of fraud,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">misuse of promotional codes,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">unauthorized use of payment methods.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Any fraudulent act may result in civil and criminal prosecution in accordance with applicable laws.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>8. RIGHT OF WITHDRAWAL<\/b><\/h5>\n<p><b>8.1 Clients Residing in the EU<\/b><\/p>\n<p><span style=\"font-weight: 400;\">In accordance with Directive 2011\/83\/EU, consumer clients have a <\/span><b>period of 14 days<\/b><span style=\"font-weight: 400;\"> to withdraw, unless the performance of the service has begun with their express agreement and waiver of the right of withdrawal.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>8.2 Clients Outside the EU<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Refund conditions are specified in our <\/span><b>refund policy<\/b><span style=\"font-weight: 400;\">, accessible on the Site. No refund will be made once access to the content has been activated, except in exceptional cases.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 9 &#8211; FLOS LEARNING Data<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">The User expressly acknowledges and accepts:<\/span><\/p>\n<p><b>Platform data<\/b><span style=\"font-weight: 400;\">: Data collected on the Site as well as on FLOS LEARNING&#8217;s computer equipment (connection logs, usage history, etc.) serve as proof of the reality of the operations occurring within the framework of these terms. This data constitutes the only mode of proof admitted between the parties, particularly for the calculation of sums due to FLOS LEARNING.<\/span><\/p>\n<p><b>Protection of personal data<\/b><span style=\"font-weight: 400;\">: FLOS LEARNING agrees to <\/span><b>protect the personal data<\/b><span style=\"font-weight: 400;\"> of Users in accordance with applicable laws and regulations, such as the <\/span><b>General Data Protection Regulation (GDPR)<\/b><span style=\"font-weight: 400;\"> for the European Union, the <\/span><b>California Consumer Privacy Act (CCPA)<\/b><span style=\"font-weight: 400;\"> for users residing in California (USA), as well as any other relevant legislation in the jurisdictions of application. This information will be collected and processed in compliance with the principles of transparency, proportionality, and security.<\/span><\/p>\n<p><b>Right of access, rectification, and deletion<\/b>: In accordance with applicable legislation, the User has a right of access, rectification, deletion, data portability, and opposition to their processing for legitimate reasons. The User may exercise these rights at any time by sending a request by <b>email<\/b> to the following address: <b>contact@floslearning.com<\/b>. For more information, consult our <a href=\"https:\/\/floslearning.com\/politique-de-confidentialite\/\">Privacy Policy<\/a>.  <\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 10 &#8211; Obligations of the User<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">Without prejudice to other obligations provided herein, the User agrees to respect the following obligations:<\/span><\/p>\n<p><b>Compliance with laws and regulations<\/b><span style=\"font-weight: 400;\">: The User agrees, in their use of the Services, to comply with <\/span><b>all laws and regulations in effect<\/b><span style=\"font-weight: 400;\">, including applicable international regulations, and not to infringe upon the rights of third parties or public order. They also agree to comply with <\/span><b>personal data protection<\/b><span style=\"font-weight: 400;\"> laws which may vary depending on their residence (e.g., GDPR in Europe, CCPA in California, etc.).<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Responsibility for use<\/b><span style=\"font-weight: 400;\">: The User acknowledges having read on the Site the characteristics and constraints, particularly technical ones, of the Services offered by FLOS LEARNING. They are solely responsible for their use of the Services and the consequences resulting therefrom.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Personal use of the Services<\/b><span style=\"font-weight: 400;\">: The User agrees to make <\/span><b>strictly personal use<\/b><span style=\"font-weight: 400;\"> of the Services. They are prohibited from assigning, granting, transferring, or sharing their rights or obligations under these terms to a third party, whether free of charge or for a fee, without the prior written consent of FLOS LEARNING.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Provision of information<\/b><span style=\"font-weight: 400;\">: The User agrees to provide FLOS LEARNING with all information necessary to ensure the proper execution of the Services. More generally, the User agrees to cooperate actively with FLOS LEARNING with the objective of guaranteeing a service consistent with what was agreed upon.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Nature of the Services<\/b><span style=\"font-weight: 400;\">: The User acknowledges that the Services offered by FLOS LEARNING constitute a <\/span><b>supplementary solution<\/b><span style=\"font-weight: 400;\"> for learning and school revision, but that they do not substitute for traditional means of education or school support. These Services can in no case replace face-to-face interactions with a qualified teacher or direct academic support.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Internet connection<\/b><span style=\"font-weight: 400;\">: The User is informed that access to and quality of the Services require a <\/span><b>stable and functional Internet connection<\/b><span style=\"font-weight: 400;\">. They are solely responsible for the maintenance of this connection and their equipment. The quality of the Services depends directly on the quality of the User&#8217;s Internet connection.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Specific prohibitions<\/b><span style=\"font-weight: 400;\">: It is <\/span><b>strictly prohibited<\/b><span style=\"font-weight: 400;\"> for the User to:<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Misuse the Services for purposes other than those for which they were designed,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li><span style=\"font-weight: 400;\">Copy, modify, or divert for their own benefit or that of third parties any concept, technology, software, or other element of the FLOS LEARNING Site,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li><span style=\"font-weight: 400;\">Engage in behavior likely to interrupt, suspend, slow down, or prevent the continuity of the Services,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li><span style=\"font-weight: 400;\">Divert or abuse the system resources of the Site,<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<li><span style=\"font-weight: 400;\">Infringe upon the financial, commercial, or moral rights of FLOS LEARNING.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 11 &#8211; Sanctions for Breaches \/ Termination<\/b><\/h5>\n<p><span style=\"font-weight: 400;\">In the event of a breach of any provision of these General Terms and Conditions or of any violation of applicable laws and regulations, FLOS LEARNING reserves the right to take any appropriate measure to put an end to the violation and preserve the integrity of the Platform.<\/span><\/p>\n<p><b>Breach of essential obligations<\/b><span style=\"font-weight: 400;\">: If the User fails to comply with an <\/span><b>essential obligation<\/b><span style=\"font-weight: 400;\"> arising from these General Terms and Conditions, FLOS LEARNING reserves the right to <\/span><b>terminate their access<\/b><span style=\"font-weight: 400;\"> to all or part of the Services, with immediate effect, by <\/span><b>letter or email<\/b><span style=\"font-weight: 400;\">. Termination will take effect upon sending this notice. This termination will automatically result in the deletion of the User\u2019s Account, without prejudice to any other possible consequences under these General Terms and Conditions.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Temporary suspension<\/b><span style=\"font-weight: 400;\">: Depending on the seriousness of the breach, FLOS LEARNING may also choose to <\/span><b>temporarily suspend<\/b><span style=\"font-weight: 400;\"> access to the Services, with or without prior notice, until the User complies with the required obligations or provides the necessary information.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Reactivation subject to conditions<\/b><span style=\"font-weight: 400;\">: In certain cases, FLOS LEARNING may offer the User the possibility to <\/span><b>reactivate their account<\/b><span style=\"font-weight: 400;\">, provided that they have met the regularization or compliance conditions imposed by FLOS LEARNING.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Additional sanctions<\/b><span style=\"font-weight: 400;\">: FLOS LEARNING also reserves the right to apply additional sanctions, such as fines or access restrictions, if the User continues to violate the General Terms and Conditions after an initial formal notice. These sanctions may be specific depending on the jurisdiction and applicable local laws.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 12 &#8211; Liability and warranty of FLOS LEARNING<\/b><\/h5>\n<p><b>Best-efforts obligation<\/b><span style=\"font-weight: 400;\">: FLOS LEARNING undertakes to provide the Services with <\/span><b>due care and in accordance with professional standards<\/b><span style=\"font-weight: 400;\">, but it is specified that FLOS LEARNING is subject to a <\/span><b>best-efforts obligation<\/b><span style=\"font-weight: 400;\"> and not a <\/span><b>result obligation<\/b><span style=\"font-weight: 400;\">. Consequently, FLOS LEARNING does not guarantee Users\u2019 success or specific performance. The User expressly acknowledges that they are solely responsible for their own learning and results.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Maintenance and service interruptions<\/b><span style=\"font-weight: 400;\">: FLOS LEARNING undertakes to carry out <\/span><b>regular checks<\/b><span style=\"font-weight: 400;\"> to ensure the proper functioning of the Site and the Services. However, FLOS LEARNING reserves the right to temporarily interrupt access to the Platform for <\/span><b>technical maintenance<\/b><span style=\"font-weight: 400;\">. In the event of difficulty or inability to access the Site caused by external circumstances, <\/span><b>force majeure<\/b><span style=\"font-weight: 400;\">, or <\/span><b>telecommunications network disruptions<\/b><span style=\"font-weight: 400;\">, FLOS LEARNING cannot be held liable.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Quality of the Services<\/b><span style=\"font-weight: 400;\">: Although FLOS LEARNING continually strives to improve the <\/span><b>performance<\/b><span style=\"font-weight: 400;\"> and <\/span><b>quality<\/b><span style=\"font-weight: 400;\"> of the Services, it does not guarantee that the Services will be entirely free of errors, defects, or faults. Furthermore, since the Services are <\/span><b>standardized<\/b><span style=\"font-weight: 400;\">, FLOS LEARNING does not guarantee that the Services will specifically meet the <\/span><b>individual needs<\/b><span style=\"font-weight: 400;\"> of each User.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Limitation of liability<\/b><span style=\"font-weight: 400;\">: Under no circumstances shall <\/span><b>FLOS LEARNING\u2019s liability<\/b><span style=\"font-weight: 400;\"> hereunder exceed the <\/span><b>proven direct damages<\/b><span style=\"font-weight: 400;\"> suffered by the User. FLOS LEARNING\u2019s liability shall in no event be incurred for <\/span><b>indirect damages<\/b><span style=\"font-weight: 400;\">, such as data loss, disruption of business activity, or lost profits.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 13 &#8211; Intellectual property of FLOS LEARNING<\/b><\/h5>\n<p><b>Protection of content and technologies<\/b><span style=\"font-weight: 400;\">: All elements (texts, images, graphics, logos, trademarks, videos, music, databases, software, and other content) used on the Site or associated with the Services provided by FLOS LEARNING are protected by intellectual property rights, including copyright and database rights, in accordance with the laws in force in the European Union, the United States, and any other applicable jurisdiction.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Prohibition of unauthorized reproduction<\/b><span style=\"font-weight: 400;\">: Any extraction, reproduction, representation, adaptation, distribution, modification, decompilation, disassembly, or other use of elements protected by FLOS LEARNING\u2019s intellectual property, in whole or in part, without FLOS LEARNING\u2019s prior and express authorization, is strictly prohibited. Any infringement of these rights may give rise to legal proceedings, whether civil or criminal.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Licenses and authorizations<\/b><span style=\"font-weight: 400;\">: Users may benefit from a <\/span><b>limited license<\/b><span style=\"font-weight: 400;\">, non-exclusive and non-transferable, to use the Services under the conditions set by FLOS LEARNING. No transfer of intellectual property rights is granted through access to the Site or the Services.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-cc63cdc7-c024-4430-b298-b0a8892fd2c6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-cc63cdc7-c024-4430-b298-b0a8892fd2c6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 14 &#8211; Personal data<\/b><\/h5>\n<p><b>Personal data protection policy<\/b><span style=\"font-weight: 400;\">: FLOS LEARNING respects the <\/span><b>confidentiality<\/b><span style=\"font-weight: 400;\"> and <\/span><b>protection of Users\u2019 personal data<\/b><span style=\"font-weight: 400;\"> in compliance with applicable <\/span><b>international regulations<\/b><span style=\"font-weight: 400;\">, including the <\/span><b>General Data Protection Regulation (GDPR)<\/b><span style=\"font-weight: 400;\"> of the European Union, the <\/span><b>California Consumer Privacy Act (CCPA)<\/b><span style=\"font-weight: 400;\">, and any other legislation relating to the protection of personal data.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Privacy policy<\/b><span style=\"font-weight: 400;\">: The User is invited to review our <a href=\"https:\/\/floslearning.com\/politique-de-confidentialite\/\">privacy policy<\/a><\/span><span style=\"font-weight: 400;\">, available on the Site, to understand how their personal data is collected, used, stored, and protected by FLOS LEARNING.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><b>Users\u2019 rights<\/b><span style=\"font-weight: 400;\">: Under applicable legislation, the User has rights of access, rectification, deletion, portability, restriction of processing, and objection to the use of their personal data. These rights may be exercised by sending a request by email to <\/span><b>contact@floslearning.com<\/b><span style=\"font-weight: 400;\"> or by accessing their Personal Area directly on the Platform.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 15 &#8211; Advertising<\/b><\/h5>\n<p><b>Insertion of promotional messages<\/b><span style=\"font-weight: 400;\">: FLOS LEARNING reserves the right to insert <\/span><b>advertising or promotional messages<\/b><span style=\"font-weight: 400;\"> on its pages, in its communications to Users, as well as in its emails or other digital media. The User accepts the possibility of receiving such messages, subject to their compliance with <\/span><b>local advertising regulations<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Targeted advertising<\/b><span style=\"font-weight: 400;\">: FLOS LEARNING may use anonymized User information to <\/span><b>deliver targeted advertising<\/b><span style=\"font-weight: 400;\"> based on their preferences and behavior. However, this will be done with respect for users\u2019 privacy and in accordance with <\/span><b>cookie and digital marketing regulations<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Managing advertising preferences<\/b><span style=\"font-weight: 400;\">: The User may at any time <\/span><b>adjust their preferences<\/b><span style=\"font-weight: 400;\"> regarding advertising and direct marketing by accessing their <\/span><b>Personal Area<\/b><span style=\"font-weight: 400;\"> or by following the instructions contained in each advertising message or communication.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 16 &#8211; Term of the Services, unsubscribe<\/b><\/h5>\n<p><b>Subscription-based Services<\/b><span style=\"font-weight: 400;\">: The Services are offered as a <\/span><b>subscription<\/b><span style=\"font-weight: 400;\"> for an indefinite or fixed term, depending on the Offer chosen by the User. Subscription Offers include weekly, monthly, quarterly, semi-annual, and annual options. The subscription begins on the <\/span><b>day of subscription<\/b><span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Cancellation of monthly and weekly subscriptions<\/b><span style=\"font-weight: 400;\">: For <\/span><b>weekly subscription Offers<\/b><span style=\"font-weight: 400;\"> and <\/span><b>monthly<\/b><span style=\"font-weight: 400;\"> subscriptions, the User may cancel the subscription at any time via their <\/span><b>Personal Area<\/b><span style=\"font-weight: 400;\">. Cancellation will take effect at the end of the <\/span><b>current billing cycle<\/b><span style=\"font-weight: 400;\">, and the User will continue to have access to the Services until the end of that period.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Annual and long-term subscriptions<\/b><span style=\"font-weight: 400;\">: <\/span><b>Quarterly, semi-annual, and annual<\/b><span style=\"font-weight: 400;\"> subscriptions begin on the subscription date and are for a fixed term. At the end of the <\/span><b>Initial Period<\/b><span style=\"font-weight: 400;\">, the subscription is automatically renewed for a <\/span><b>period of the same duration<\/b><span style=\"font-weight: 400;\">, unless cancelled by the User or by FLOS LEARNING.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Cancellation and automatic renewal<\/b><span style=\"font-weight: 400;\">: The User may cancel their subscription at any time before the end of the <\/span><b>renewal period<\/b><span style=\"font-weight: 400;\"> by accessing their <\/span><b>Personal Area<\/b><span style=\"font-weight: 400;\">. Any <\/span><b>subscription period started is due<\/b><span style=\"font-weight: 400;\"> in full, even if cancelled before the end of the period.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Cancellation notice<\/b><span style=\"font-weight: 400;\">: Cancellation may be carried out at any time before the <\/span><b>day before the next subscription period<\/b><span style=\"font-weight: 400;\">. The User will receive an <\/span><b>email confirmation<\/b><span style=\"font-weight: 400;\"> of the effective cancellation of their subscription.<\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 17 &#8211; Amendments to the General Terms and Conditions<\/b><\/h5>\n<p><b>Right to amend<\/b><span style=\"font-weight: 400;\">: FLOS LEARNING reserves the right to <\/span><b>amend these General Terms and Conditions<\/b><span style=\"font-weight: 400;\"> at any time, without prior notice. These amendments may be necessary due to changes in the services, applicable legislation, or other external factors.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Notice of amendments<\/b><span style=\"font-weight: 400;\">: The User will be informed of these amendments at least <\/span><b>1 day before<\/b><span style=\"font-weight: 400;\"> they take effect, by any means of communication deemed appropriate (email, notification on the Platform, etc.). This notice will enable the User to review the changes made.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Application to subscribers<\/b><span style=\"font-weight: 400;\">: For Users who have subscribed, amendments to the General Terms and Conditions will apply from the <\/span><b>next subscription renewal<\/b><span style=\"font-weight: 400;\">, except for amendments relating to <\/span><b>prices<\/b><span style=\"font-weight: 400;\">, which are governed by the specific article \u201cPrice revision\u201d.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Refusal of amendments<\/b><span style=\"font-weight: 400;\">: A User who does not accept the amended General Terms and Conditions must <\/span><b>cancel their subscription<\/b><span style=\"font-weight: 400;\"> and unsubscribe from the Services in accordance with the terms set out in Article 15. If the User continues to use the Services after the amendments take effect, they will be deemed to have accepted the new General Terms and Conditions.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 18 &#8211; Language<\/b><\/h5>\n<p><b>Applicable language<\/b><span style=\"font-weight: 400;\">: These General Terms and Conditions are drafted in <\/span><b>French<\/b><span style=\"font-weight: 400;\">. In the event of a <\/span><b>translation<\/b><span style=\"font-weight: 400;\"> of the General Terms and Conditions into one or more other languages, the <\/span><b>French text shall prevail<\/b><span style=\"font-weight: 400;\"> in the event of any <\/span><b>inconsistency or dispute<\/b><span style=\"font-weight: 400;\"> regarding the interpretation of a term or provision.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Language preference<\/b><span style=\"font-weight: 400;\">: The User agrees that the language for interpreting the General Terms and Conditions shall be <\/span><b>French<\/b><span style=\"font-weight: 400;\">, even in the event of translation into other languages.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; link_text_color=&#8221;gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6&#8243; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{%22gcid-heading-color%22:%91%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22,%22header_text_color%22,%22header_4_text_color%22,%22header_3_text_color%22,%22header_2_text_color%22,%22header_5_text_color%22,%22header_6_text_color%22,%22quote_text_color%22%93,%22gcid-body-color%22:%91%22text_text_color%22,%22text_text_color%22%93,%22gcid-secondary-color%22:%91%22quote_border_color%22,%22quote_border_color%22%93,%22gcid-78802e53-8d0f-4ea4-a8dd-dbfe4b73bfd6%22:%91%22link_text_color%22%93}&#8221;]<\/p>\n<h5><b>ARTICLE 19 &#8211; Governing law and jurisdiction<\/b><\/h5>\n<p><b>Governing law<\/b><span style=\"font-weight: 400;\">: These General Terms and Conditions are governed by <\/span><b>French law<\/b><span style=\"font-weight: 400;\">. They are subject to the application of the <\/span><b>laws of France<\/b><span style=\"font-weight: 400;\">, regardless of any conflict-of-laws rules.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Competent jurisdiction<\/b><span style=\"font-weight: 400;\">: In the event of a <\/span><b>dispute<\/b><span style=\"font-weight: 400;\"> concerning the interpretation, validity, or performance of these General Terms and Conditions, the parties expressly agree that the <\/span><b>courts of Paris<\/b><span style=\"font-weight: 400;\"> shall have exclusive jurisdiction, unless mandatory provisions provide otherwise.<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/p>\n<p><b>Dispute resolution<\/b><span style=\"font-weight: 400;\">: In the event of a dispute, the User may seek an amicable settlement or mediation before initiating legal proceedings. However, if legal action is necessary, the competent jurisdiction shall be as specified above, unless mandatory legal provisions provide otherwise.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms and ConditionsLast updated: 2025-04-29ARTICLE 1 \u2013 Purpose and Scope The company FLOS LEARNING PARTNER (hereinafter referred to as &#8220;FLOS LEARNING&#8221; or &#8220;the Company&#8221;) operates a digital platform (hereinafter &#8220;the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-100668","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/floslearning.com\/en\/wp-json\/wp\/v2\/pages\/100668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/floslearning.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/floslearning.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/floslearning.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/floslearning.com\/en\/wp-json\/wp\/v2\/comments?post=100668"}],"version-history":[{"count":2,"href":"https:\/\/floslearning.com\/en\/wp-json\/wp\/v2\/pages\/100668\/revisions"}],"predecessor-version":[{"id":100670,"href":"https:\/\/floslearning.com\/en\/wp-json\/wp\/v2\/pages\/100668\/revisions\/100670"}],"wp:attachment":[{"href":"https:\/\/floslearning.com\/en\/wp-json\/wp\/v2\/media?parent=100668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}